#1 Business Voice, Video, SMS, and Contact Center
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The 8x8 eXperience Communication Platform
Power your business with unified customer and employee platform
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Contact Center
Your employees and customers will be thrilled with AI-powered workflows.
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Business Phone
You will enjoy the convenience using a single easy app for managing local numbers and global connectivity
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Video Meetings
Experience all-hands meeting in HD video with desktop and mobile screen-sharing.
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Team Chat
Communicate to more effectively and collaboration with teammates. Can easily integrate with many other popular chat platforms
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Embeddable Communications and APIs
Engage customers they way they want to communicate through SMS, voice, video, and chat apps.
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Supercharge Microsoft Teams with 8×8 Voice & Contact Center
Users are free to communicate without leaving the Teams interface. 8x8 Voice for Microsoft Teams enhances connectivity with numbers and calling plans in more 200+ countries. Microsoft-certified 8x8 Contact Center for Teams bridges the gap between agents and the rest of your organization.
Why 8×8?
Connect and grow your business
On a single trusted platform
Contact Center
Key features &
Top benefits
01. Reliable global communications from a single vendor
In one trusted partner you get a single point of accountability, security, reliability, and the peace of mind you expect.
- 999% Platform-wide uptime SLA
- One governance, security, and data privacy model
- 35+ cloud regions
- 24/7 expert technical support
02. Intelligent cross-platform analytics and insight
With unified journey analytics, you’ll be able to make better decisions across your organization for employee and customer interaction channels.
- Real-time organization-wide reporting
- Recording, coaching, and speech analytics
- AI-powered insights and workflows
03. Scalable and flexible communications with unified administration capabilities
One Administration console allows managers to easily provision, configure, manage, and monitor all your communications.
- Single admin interface
- Ability to mix and match user types
- Provides a single deployment workflow for business and contact center users
- Empower employees globally.