#1 Business Voice, Video, SMS, and Contact Center
The 8x8 eXperience Communication Platform
Power your business with unified customer and employee platform
Your employees and customers will be thrilled with AI-powered workflows.
You will enjoy the convenience using a single easy app for managing local numbers and global connectivity
Experience all-hands meeting in HD video with desktop and mobile screen-sharing.
Communicate to more effectively and collaboration with teammates. Can easily integrate with many other popular chat platforms
Embeddable Communications and APIs
Engage customers they way they want to communicate through SMS, voice, video, and chat apps.
Supercharge Microsoft Teams with 8×8 Voice & Contact Center
Users are free to communicate without leaving the Teams interface. 8x8 Voice for Microsoft Teams enhances connectivity with numbers and calling plans in more 200+ countries. Microsoft-certified 8x8 Contact Center for Teams bridges the gap between agents and the rest of your organization.
01. Reliable global communications from a single vendor
In one trusted partner you get a single point of accountability, security, reliability, and the peace of mind you expect.
- 999% Platform-wide uptime SLA
- One governance, security, and data privacy model
- 35+ cloud regions
- 24/7 expert technical support
02. Intelligent cross-platform analytics and insight
With unified journey analytics, you’ll be able to make better decisions across your organization for employee and customer interaction channels.
- Real-time organization-wide reporting
- Recording, coaching, and speech analytics
- AI-powered insights and workflows
03. Scalable and flexible communications with unified administration capabilities
One Administration console allows managers to easily provision, configure, manage, and monitor all your communications.
- Single admin interface
- Ability to mix and match user types
- Provides a single deployment workflow for business and contact center users
- Empower employees globally.